For Parents and Families

In case of emergency, students should call 911 from their cell phone or 9-911 from a campus phone.

Williams offers all registered students access to a full range of medical  and psychological care, as well as 24/7 emergency response.

  • There are no charges for clinic or counseling visits at the Health Center
  • Most laboratory tests and diagnostic studies, prescription drugs and consultation or treatment outside the Health Center are the student’s financial responsibility as are certain vaccines required for students traveling internationally. See more about student insurance requirements below.

Learn more about all of our services and encourage your student to call or stop by The Health Center with any question or concern. Once they learn how easy and comfortable is is to access our services, students are empowered to take charge of their own health and wellbeing as young adults.

  • Emergency Services

    In case of emergency, students should call 911 from their cell phone or 9-911 from a campus phone. Local ambulance service will transport your student to Berkshire Medical Center’s emergency department, 10 minutes from campus. Depending on a student’s particular condition, transportation may be arranged to comprehensive medical centers in nearby Pittsfield, MA or Bennington, VT, or if need be to Albany, NY, or or Boston.

  • Medical Services

    Students can make appointments to see a nurse practitioner, physician’s assistant, or local physician Monday through Friday of each week we are in session. Appointments are usually accommodated within 24-48 hours. Our RN staff manages weekend visits. Free delivery of prescriptions is available from the local pharmacy. Allergy shots, lab tests, physical and gynecological exams, and an orthopedic clinic are also available on campus by appointment.

  • Counseling Services

    As you will remember from your own experience, the years between 18 and 22 are transformative—and sometimes challenging. We’re here to help your students meet those challenges as they mature into full adulthood. Williams provides comprehensive support to students in addressing psychological issues and making changes to enhance personal growth, capacity for healthy relationships, and academic engagement. Our staff includes clinical psychologists, clinical social workers, counseling psychologists, psychiatrists, and a psychiatric nurse practitioner, and we work closely with our colleagues in Medical Services and Wellness. If your own student’s hesitant about reaching out to us, let them know that more than half of all students use our services at least once while at Williams.

  • Student Confidentiality

    We provide all of these services to your student (just as your professional caregivers provide them to you) with the promise of full confidentiality. Indeed, except in cases of clear emergency, we’re legally prohibited from sharing any information about our confidential conversations with your student unless he or she gives us permission to do so. Within these guidelines, we’re delighted to partner with you in ensuring your student a healthy Williams experience. You can call us with anytime with questions about our general range of services for all students. You can even call to share concerns and questions about your own student—understanding that we can’t share specific personal information unless your student tells us we can.

If your student is new to Williams, focusing on the following will help for a smooth transition.

  • Insurance

    Massachusetts law requires all college students to have health insurance. Williams offers health insurance with an annual premium. If you determine that your own insurance plan provides comparable coverage, you must waive participation in Williams’ insurance plan before August 1 to avoid that charge. If you need Williams’ health insurance coverage, please enroll before August 1. More information can be found here.

  • Medical History and Immunization Information

    All medical history and immunization information for new students must be completed and received by the Williams Student Health Center by July 1st, in order for your student to obtain their dorm room  key and participate in any EphVentures program during First Days orientation. Your student will need to see a doctor visit to complete and submit these required documents, so it pays to plan early! Here is the link address to our patient portal: