Mental Health Assessment and Treatment Services

Call us at 413.597.2353 to access comprehensive services in the following areas:

  • Individual Psychotherapy
  • Self-Schedule Sessions
  • Crisis Response
  • Psychiatric Evaluation and Treatment
  • Group Psychotherapy

How We Can Help

  • IWS will be returning to in-person therapy with masks during the 2021-2022 academic year, and offering a hybrid model of in-person and telehealth services. Students will be able to choose whether they see a therapist in-person with masks or opt for telehealth services. Students will be able to communicate with their provider about the possibility of engaging in telehealth therapy during the 2021-2022 academic year. IWS will provide in-person and telehealth crisis response, “walk-in” counseling support, individual psychotherapy, group psychotherapy, psychiatric evaluation and treatment.

    We remain committed to providing timely access and equitable services for all students throughout the course of the academic year. To meet this commitment and to address continued increases in requests for services, IWS offers therapy frequency based on clinical need as determined by the therapist. The majority of students working with therapists are seen every other week. Sessions are 45 minutes in length. Contact us with your availability to schedule an appointment and include “Appointment Request” in the subject line.

  • Self-Schedule sessions are supportive sessions designed for students who are unsure if they want to engage in therapy, but would like to speak with a therapist or find themselves needing support between scheduled appointments. Students can schedule 20 minute check-in appointments, which are typically conducted by phone or video, by logging into the patient portal using your email login/password. It is suggested that you use a browser other than Google Chrome, such as Safari, when accessing the patient portal. If you do not see any available appointments that work with your schedule, please contact us at 413.597.2353.

  • If you are experiencing what feels like a psychological emergency, students can schedule a same day appointment during business hours (8:30-5pm, Monday-Thursday and 8:30am-4pm, Friday) by calling IWS (413.597.2353) and asking for a crisis (urgent) session with the on-call therapist.

  • Students can connect with the on-call therapist after business hours, weekends and over breaks by calling 413.597.2353 and selecting option 2 or by calling Campus Safety and Security  (413.597.4444) and asking to speak to the on-call therapist. Students will be assisted by a trained clinician with expertise in student crisis counseling and assessment.

  • Dr. Mahler will offer psychopharmacological evaluation and management for a range of mental health issues, including: Depression, Generalized Anxiety Disorder,, Post Traumatic Stress Disorder, Obsessive Compulsive Disorder, Social Anxiety, Bipolar Disorder, and Psychotic Disorders. If psychotherapy is indicated, Dr. Mahler will, in most cases, refer individuals to counselors at IWS. If more intensive treatment is necessary, students may be referred to therapists in the community. Contact IWS to schedule an appointment with Dr. Mahler and include “Appointment Request” in the subject line.

  • A variety of Groups, Workshops and Skills Building Sessions are offered each semester on various topics, some of which are conducted as “drop-in events” over the course of the semester, while others consist of a series of sessions that require prior commitment and/or pre-registration.View weekly opportunities.

TalkSpace: Online Messaging, Telehealth and Psychiatry Services

  • Williams has partnered with TalkSpace to offer free therapeutic and psychiatric services to enrolled students.  TalkSpace is a HIPAA compliant, mobile app/web-based unlimited messaging therapy option, which also includes four, 30 minute live video sessions a month. It may be used year-round, on or off campus. TalkSpace communication is confidential and secure. Register using your Williams email address.

  • TalkSpace also provides free psychiatric medication management and treatment services. All enrolled students can now schedule live telehealth appointments with a psychiatric prescriber for medication consultations, ongoing medication management and psychiatric treatment. These appointments are at no cost to students and the wait time to first appointment is generally one (1) week or less.  Students can access TalkSpace Psychiatry by registering using their Williams email address and the key word: TSPlus.