Guidelines for Seeking Health Care for Summer 2020

The Health Center will be receiving telephone calls Monday through Friday from 10am – 2pm. Please call 413-597-2206 during these hours to discuss any health care needs or concerns that you may have. We are currently working remotely so you may expect a phone call back.   We will not be accepting walk-in patients.

  • As per normal protocol, there is an MD on call 24/7, reachable by calling (413) 597-2206

The Williams Health Insurance Plan also will waive co-pays for student members with access to its telehealth platform, Well Connection. Telehealth, which offers convenience as well as the opportunity to avoid potential exposure to contagion, enables students to video conference with providers for medical care and behavioral health.

Please refer to the Williams College Health and Wellness website for guidelines regarding supportive care for common illnesses such as sore throat and the common cold.

Novel Covid-19: This is a new virus that has never been isolated in humans prior to this outbreak. The CDC states that reported illnesses have ranged from mild symptoms to severe illness in confirmed coronavirus disease 2019 (COVID-19) cases.

The following symptoms may appear 2-14 days after exposure.
• Fever (temperature >100.4F)
• Cough (usually a dry cough)
• Shortness of breath (breathlessness while performing daily tasks or at rest)

Fever is defined as a temperature >100.4 F. It is normal for your body temperature to fluctuate throughout the day and this is not concerning. If you suspect you have a fever, please take your temperature using a thermometer. If you do not have access to a thermometer please call the Health Center between 9am – 5pm and one will be provided. If you have a fever, rest in bed and drink plenty of fluids. Take Acetaminophen 325mg (Tylenol) 2 tablets every 4-6 hours as directed. Self-isolate. Please call the Health Center to discuss your symptoms with a health care provider so that a plan can be initiated.

Before 10am and After 2pm for severe symptoms such as:
• Fever is accompanied by shortness of breath (difficulty breathing at rest).
• Fever >102 that is not responding to medication.
• Severe cough with fever.
• Persistent vomiting (> 12 hours) and unable to ingest fluids without vomiting.
• Severe pain in head, chest or stomach.
Please call the on-call physician at 413-597-2206.