Prescription Pick-up Service at Student Health Services
New Students Welcome Message
[email protected] email address is monitored daily during regular business hours, and we will respond to inquiries as promptly as possible.
Thompson Health Center
105 The Knolls
(413) 597-2206
Hours of Operation:
Monday, Tuesday, Thursday, Friday 9am – 5pm and Wednesday 10am – 5pm (While classes are in session)
NEW Daily Walk-in Clinic Hours!
The Health Center now offers a Walk-in Clinic hour every day from 10:00am to 11:00am Monday through Friday!
You can present to the health center without a scheduled appointment and complete the self check-in process right at the Kiosk to be seen for a walk-in visit during this hour!
Wait times will vary depending on demand. Visits will be accommodated on a first come, first serve basis.
Walk-in clinic hours are intended for short, acute, sick or quick new concern visits.
Appointments are still available during all operational hours, we ask if you are looking for a routine visit type such as a physical you call and schedule an appointment.
The Health Center is open until 5 pm Monday-Friday with the phones going to the “on call evening coverage” at 4:45 pm. If you have an urgent need, please call (413) 597-2206 and listen to the “after hours” options. Thank you.

Pond House for Wellbeing
Integrative Wellbeing Services
100 Hoxsey Street
(413) 597-2353
Hours of Operation:
Monday – Thursday 8:30am – 5pm
Friday 8:30am – 4pm
Emergencies— In case of a mental health emergency, we encourage you to use emergency services in your area by dialing 988 or if at imminent risk, dial 911. If you are experiencing an urgent psychological crisis call IWS at (413) 597-2353 and select option 2 to speak to the on-call clinician. You can also call Campus Safety and Security at (413) 597-4444 to be connected with crisis services.
